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The CUPnCAKE Factory

Order direct from the bakehouse. Write your own message on the cake, pick your delivery slot.

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Where's my order?

Send us the order number from your confirmation message and we’ll tell you exactly where it is.

1. Find your order number

It’s in the confirmation message we sent on WhatsApp or SMS — it looks like CNC-10482.

2. Send it to the counter

Message it to us on WhatsApp, or call. We check the kitchen board and reply straight away.

3. We tell you the slot

Baking, decorating, out for delivery or delivered — plus the rider’s ETA once it leaves us.

Ordered through Swiggy or Zomato?

Those orders are tracked inside the app you ordered from. Anything you ordered direct from us, we’ll track for you here.